Your Website is critical to your business

Let us help you keep it safe and secure and performing at it's best

Website sorted?
Select a client care plan or add on services to maintain your website experience.

Care Plans

ESSENTIAL

550 /Month
  • 1Hour for changes and updates
  • Plugin and Core System Updates
  • Monthly Backups
  • Security Monitoring
  • Uptime Monitoring
  • Database Optimization
  • Support Desk
  • Full Monthly Report

PREMIUM

2275 /Month
  • 4 Hours for changes, updates, SEO etc.
  • Plugin and Core System Updates
  • Daily Backups
  • Security Monitoring
  • Uptime Monitoring
  • Database Optimization
  • Support Desk + WhatsApp Support
  • Monthly Analytics Reporting
  • Monthly SEO Audit
  • All Premium Plugin Costs included
  • Managed WordPress Hosting
  • Full Monthly Report

Website Care Plan FAQ's

Below is the most common questions we get regarding our Website Care Plans. If you have any other questions not listed here, please feel free to contact us below

Website Design training with client
Does the monthly time rollover?

Our care plans are designed to be monthly plans and as such we reserve your place in our queue and resources each month, therefore it does not rollover for our plans.

You can take comfort in the fact that what you will request within that allocated minutes of time (depending on your plan) will be addressed by our team with immediate attention.

What happens if my website goes down, is hacked, breaks, etc?

Stop and breathe,  that’s why we are here. You can learn about our time-proven process on our process page. 

We also strive to make the whole process an experience to enjoy with lots of fun extras. 

What tasks are included in the dedicated support time?

Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is all good. 

On our Premium plan you can also request Social Media, Content and On Page SEO services. We just ask you to be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.

Can I really cancel anytime?

Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in.

Request a cancellation via email to [email protected] and we will immediately stop the next payment.

Do I have to create the content for the Social Media Management Package every month?

Yes on the Social Media Management Package. You know your business and customer base best. Therefore we rely on you to send us a variety of content for us to extract from. The content that you send us can be a link, latest news for your company, an article you found interesting, a YouTube video, or another blog post from other sites you want us to monitor. Once we pull out the posts, we will request your approval and schedule them out for the next 30 days.
(we will take care of providing stock images and SEO meta information)

On the SEO and Content Packages we will welcome any relevant content you can send us but our copy writer will also create 2 blog posts or articles a month from which we’ll syndicate content

Have more questions? Get in touch with us and let's talk about your plans for your website care.

CONTACT US

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